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FAQ: FAQ
  • What are the basics?
    A DareMe is an interactive experience where creators can get content ideas & direct support from fans communities. Fans get to take part & decide one or some parts of the content created by creators. A FundMe is an interactive space where creators gain support from fans & bring creative content to life. Fans who support creators in making content alive will get exclusive reward or experience curated by creators. A Creator is the person or team behind the project ideas, working to create content to life. SuperFans are folks who support with money to join creators in bringing projects to life. SuperFans support a creative process. The funding goal is the amount of money that a creator needs to complete their creative content or project. Donut is the in-web currency we use in Creato. Rewards are creators' opportunities to share exclusive reward or experience for their supporter communities, usually SuperFans. Typically, these are one-of-a-kind experiences, limited editions, or copies of the creative work being produced. If you have any questions, please reach out to our team at hello@creatogether.app 🧡
  • How do I collaborate with Creato?
    Creato welcomes all forms of collaborations across industries. Please contact us via the following means and we will get back to you as soon as we can. Mobile: +852 6146 8385 Email: hello@creatogether.app
  • What is Creato?
    Creato is an online platform connecting creators & fans to create content together. Like Kickstarter, but for content creation - Creato is the best way for creators and fans to create content together & realise creativity. Our vision is to empower 6M+ content creators turning creativity into a sustainable profession, powered by an interactive co-creation experience with fans communities. If you have any questions, please reach out to our team at hello@creatogether.app 🧡
  • Why do people support Creators?
    5 Reasons to support creators 1. Take actions in supporting your favourite creators You can support your favourite creator by contributing to their content creation. 2. Participant in content creations Different from the principle of donating money to creators (one-way payment with no benefit), audience can participate in the upcoming content direction and contribute largely in the creator's creation. 3. Express your ideas Creato is an interactive space for audience and fans to express their opinion freely to the creator regarding content creation. 4. Challenge creators Besides voting for the content you like, audience can also give out creative and interesting ideas so as to challenge the creators. 5. Become creators' partner in content creation journey Creators can directly receive content ideas from audience or fans. Audience and fans can directly support creators by being creators’ partners. Creators’ creations will be more meaningful and diverse. By supporting creators at Creato with Donuts, audience and fans are no longer just a party who unilaterally accepts content creation, but a good partner who becomes part of the journey in creating content with their favourite creators! If you have any questions, please reach out to our team at hello@creatogether.app 🧡
  • How to create the most effective teaser for a DareMe?
    A few points to make your teaser memorable and effective. Reason behind this - Tell audience why you are doing this. Be concise! - Tell audience what ideas you have in mind and you need their support. Be creative! - Use visual images / videos to attract audience. Mentioned Donuts - Always mention the "call-to-action" for audience to understand how it works. If you have any questions, please don’t hesitate to reach out to our support team at hello@creatogether.app 🧡
  • How much do I earn in a DareMe/ FundMe?
    We take 10% out of the DareMe/FundMe earnings. If you have any questions, please don’t hesitate to reach out to our support team at hello@creatogether.app 🧡
  • Create and publish a DareMe
    Creating and publishing a DareMe is the best way to engage with fans & create content together. Simply follow the steps below. Create a DareMe on a Mobile Step 1 - Register/Login to your Creato account Step 2 - Press "+ Create" on the top menu bar>Click "DareMe" Step 3 - Fill out all the "DareMe" details Deadline: Set a deadline for this DareMe. (During this period, promote on your social media to gain more audience to vote for you!) DareMe Title: Set a scope for your audience to know what this DareMe is about (Make it fun!) (see examples) Categories: Select a category for this DareMe Enter Dare options: input 2 Dare options to begin with Upload Teaser(within 20 seconds): Upload a teaser video, introduce what this DareMe is about Choose a cover photo: After uploading a teaser, choose a cover Step 4 - Click "Preview" - almost Done! Check your inputs. Step 5 - Click "Publish" - Done! Step 6 - Copy URL and promote on your social media (See how) It's handy! Screencap your DareMe and share it on social media! Don't forget to tag @creatogether.app on IG Create a DareMe on the web Step 1 - Register/Login to your Creato account Step 2 - Click "+Create" tab on the top menu bar>Click "DareMe" Step 3 - Fill out all the "DareMe" details Deadline: Set a deadline for this DareMe. (During this period, promote on your social media to gain more audience to vote for you!) DareMe Title: Set a scope for your audience to know what this DareMe is about (Make it fun!) (see examples) Categories: Select a category for this DareMe Enter Dare options: input 2 Dare options to begin with Upload Teaser(within 20 seconds): Upload a teaser video, introduce what this DareMe is about Choose a cover photo: After uploading a teaser, choose a cover Step 4 - Click "Preview" - almost Done! Step 5 - If confirm details, click "Publish" - Done! Step 6 - Copy URL and promote on your social media (See how) It's handy! Screencap your DareMe and share it on social media! Don't forget to tag @creatogether.app on IG! If you have any questions, please don’t hesitate to reach out to our support team at hello@creatogether.app 🧡
  • Setting up your profile
    Setting up your profile is easy! Follow the steps below. Step 1 - Click profile icon Step 2 - Click "My Profile" and pencil icon below your profile picture Step 3 - Link your social accounts - Click "+Link Social Accounts" Step 4 - Add category of your self - Click "Categories" You can choose from the below lists: If you have any questions, please don’t hesitate to reach out to our support team at hello@creatogether.app 🧡
  • Payment method
    We accept all major Credit Cards. If you have any questions, please don’t hesitate to reach out to our support team at hello@creatogether.app 🧡
  • Countries supported for card payments using Stripe
    Stripe is now available in 44 countries around the world, If you have additional questions, they have a good list of frequently asked questions around getting paid. If you have any questions, please don’t hesitate to reach out to our support team at hello@creatogether.app 🧡
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